Tech Insurrection

AnthonyTownsendSmart cities, says Anthony Townsend, will be forged by geeks, activists and civic hackers through bottom-up technological innovation.

By James A. Bacon

Anthony M. Townsend, a research scientist at New York University, has made a big splash with his book, “Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia,” in which he makes the case for a bottom-up, technology-driven transformation of the world’s cities.  But he’s not satisfied with preaching from his academic perch on how a grassroots movement of civic hackers is rewriting the social contract between citizens and government. He is taking active part.

As audacious as it may sound, Townsend hopes to build a peoples’ wireless telecommunications system on the New Jersey coast in place of the ATT and Verizon networks that failed during Hurricane Sandy. He is one of a group of citizen volunteers in the Hoboken area who are patching together a distributed wireless network at very little cost. Paralleling the municipal Wi-Fi movement of a decade ago, each participant contributes a piece of the network. The trick is to tie all the pieces together.

“For $60 we can configure a radio that someone can take to their house and point to our rooftop tower,” he explains. The devices discover one another and, in the fashion of a bucket brigade, pass packets of information from one to another. “We’re putting a network together with our bare hands and spare change.”

The reward will be reliable, almost no-cost Internet service that should have enough redundancy built in to withstand another hurricane. Elevating the network to a level of performance on a par with the incumbent providers will be a challenge, Townsend admits.  There will be gaps in their system. But the plug-and-play, distributed nature of their system will cost a tiny fraction of what the telecoms spend on cell towers, infrastructure and other overhead. “It’s very cheap and easy to build,” he says. “We’ll be a lab to test it in the real world.”

Imagine the same kind of technological disruption applied to the electric grid, mass transit, paid transport services, parking, municipal lighting, water and sewer, education and other municipal systems. Then imagine technology applications that no one in municipal government or the Fortune 500 companies are even thinking about – like citizens collaborating to monitor the environment. Municipal government could become unrecognizable. Indeed, it’s no exaggeration to say that, if Townsend’s vision pans out, institutions for providing utilities and local government services will be reinvented on a scale not seen since the early 1900s.

The agents of disruption likely will not be municipal governments themselves, nor even the big technology companies and management consulting firms peddling efficiency and productivity solutions to local governments, says Townsend. The innovators will be tech-savvy citizens – civic hackers – who exploit the rapidly declining cost of sensors, microchips, wireless connectivity and networking technologies to conduct lots of experiments, learn rapidly and disseminate best practices around the globe. Already, he says, “The really transformative things are built by hackers, artists and entrepreneurs that are very end-user focused.”

Needless to say, there is some very smart money – with very deep pockets – that says Townsend is wrong. Tech giants like Cisco and IBM see local government, utilities and infrastructure as an emerging multitrillion-dollar market. At the 2014 Consumer Electronics Show, Cisco CEO John Chambers forecast cumulative revenue and productivity gains for the government sector globally to reach $4.6 trillion by 2020. Big Tech promises the ability to monitor things that have never been monitored, collect unprecedented volumes of data and crunch the numbers to identify patterns and anomalies that municipal managers had not noticed. By reducing leakage from water pipes, improving police response times, coordinating traffic signals and reducing power usage by street lights, technology companies promise billions of dollars in savings. Equally ambitious, IBM markets a “decision support system” that accesses vaults of under-utilized municipal data to analyze the interaction between everything from building permits to high school drop-out rates, housing vacancies to commuting times, to help managers and elected officials understand how investing money in one government sector will reverberate through the system to impact other sectors.

In a recent online debate with Townsend organized by the Economist magazine, Irving Wladawsky-Berger, a VP emeritus with IBM, argued against the proposition that “smart cities are empty hype,” insisting that top-down governance could work. “Digital technologies and the many data services they are enabling will significantly transform cities and make them smarter,” wrote the IBM executive. “These are highly complex projects, requiring considerable research and experimentation. As is generally the case with disruptive technologies, it is all likely to take longer than we anticipate, but the eventual impact will probably be deeper and more transformative than we imagine.” Not surprisingly, Wladesky-Berger sees the big corporations playing a major role.

Taking the position that smart cities are hype, Townsend raised the specter of tech companies creating proprietary “urban operating systems” and ecosystems of software vendors that extract royalties for “shuttling our money and data around smart cities.”  Worse, he said, “once ensconced, these firms will be nearly impossible to dislodge.” Read more.

(Cross posted from the Datamorphosis blog.)