Is Online Civility Possible?

by Kerry Dougherty

A colorful and cartoonish illustration of a grinning troll-like character with green hair, wearing glasses and a white shirt, sitting at a cluttered desk filled with various humorous characters and a computer displaying online comments.
Internet troll. Image credit: Bing Image Creator

There are days when I simply can’t read many of the comments on my own website.

Yesterday, for instance.

When I glanced at the post late in the day I saw 166 comments. That should be a good thing. Imagine, 166 thoughtful folks weighing in to affirm, augment or argue with my position on fascism.

Indeed, there were some excellent, intelligent observations. Some clever comments.

By afternoon, however, the comments had degenerated into a predictable back and forth between the same  handful of folks who sit at their computers to bicker and attack each other all day.

Some people need jobs.

Backbiting and endlessly trading insults may be entertaining for the participants, but it’s tedious for the rest of us.

Jim Bacon told me recently that he was thinking about terminating comments on baconsrebellion.com. In fact, this week he wrote a post similar to this one, asking for thoughts about the move before shutting down the comment feature.

When I worked at The Virginian-Pilot we encountered a similar problem. The anonymity that comes with online comments – which allows readers to voice opinions without fearing repercussions – also allows petty keyboard warriors to say nasty things they’d never utter if their names were attached.

Eventually The Pilot just shut it down.

I really don’t want to do that. Continue reading.


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