How to Frame a Positive Story as a Negative

Graphic credit: Richmond Times-Dispatch

by James A. Bacon

The Governor’s Office under Glenn Youngkin grew staff from 51 under former Governor Ralph Northam to 79 by the end of fiscal 2023, and increased spending on salaries from $3.7 million to $6.5 million, finds an audit by the Auditor of Public Accounts.

Cue the partisan sniping.

“His actions don’t add up to his rhetoric,” Sen. Adam Ebbin, D-Alexandria, chairman of the Senate Committee on General Laws and Technology, told the Richmond Times-Dispatch in referring to Youngkin’s claims to have made state government more efficient. “This is not a transformational governorship that requires a transformational staff.”

How, exactly, do Youngkin’s actions fall short of rhetoric? Details, please, Mr. Ebbin.

It turns out, as Michael Martz reports a bit lower in the story, that the apparent growth in the Governor’s Office staff and spending can be attributed mainly to (1) pay raises enacted by the General Assembly; (2) new staff authorized at the initiative of the General Assembly, such as for the Office of Diversity, Equity & Inclusion (renamed Diversity, Opportunity & Inclusion); and (3) the hiring of a Chief Transformation Officer and staff.

In other words, the primary spending increase that can be pinned on Youngkin was the hiring of a Chief Transformation Officer and staff. The only meaningful question raised by the numbers is this: has the Chief Transformation Officer paid his way?

The Youngkin administration claims to have saved Virginia citizens more than $1.2 billion by streamlining some 50,000 regulatory requirements. One might think that a story worthy of attention.

Here are some of the administration’s more noteworthy efficiency initiatives:

  • Improving permit, license, certification, and registration processes to reduce wait times and cost;  
  • Creating a centralized platform, the Virginia Permit Transparency website, to track the daily status and timeline of critical steps for permits at six state agencies;
  • Implementing a first-in-the-nation, data-driven approach — Stand Tall – Stay Strong – Succeed Together — to supporting prison inmates’ reentry into society. As of August, the administration claims that the initiative helped more than 3,000 returning Virginians gain employment and more than 7,000 obtain health insurance;
  • Streamlining the intake process for unemployment applications and reducing the massive Virginia Employment Commission backlog that built up during the COVID epidemic;
  • Reducing waiting times and achieving other operational improvements at the Department of Motor Vehicles.

The Auditor’s report doesn’t say how much the Office of the Chief Transformation Officer costs to maintain, but it does lump it in with the Office of Diversity, Equity & Inclusion as accounting for $2.8 million in General Fund appropriations. The audit also reveals the expenditure of $2.1 million in “contractual services,” the accounting bucket that would include payments to consultants. Let’s guesstimate that the Governor’s Office spent $3 million to $4 million per year on efficiency initiatives.

Balance that against the putative $1.2 billion in savings (most of which, presumably, accrue to the benefit of Virginia citizens, not state government, although the figure is unclear).

It is human nature to claim maximum credit for one’s efforts, so one might legitimately inquire how Team Youngkin derived that $1.2 billion number. Would a more realistic number be lower? We count on the loyal opposition and the media to hold governors of either party accountable for puffery when boasting about their accomplishments.

But Ebbin’s snide comment, which was probably an impromptu response to a reporter’s question, is clearly out of line. And the Times-Dispatch’s framing of the story through headline selection (“Governor’s office grows, as Youngkin pushes state efficiency”) and graphic (displayed above) isn’t much better.

 


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Comments

9 responses to “How to Frame a Positive Story as a Negative”

  1. How about asking now, "Has the Didn't Earn It officer paid his/her/them/they/wasup/fillinblank way?"
    that's so funny!

  2. Stephen Haner Avatar
    Stephen Haner

    It is even more complicated than that. Don't know about this one, but past governors have "borrowed" staff slots from other agencies and left the official full-time position (FTE) on the agency's budget. The number of Third Floor staff claimed in the budget bill was never totally trustworthy. The kind of deep dive being conducted by the "transformation officer" is exactly the kind of cross-agency project that might have blurred lines in the past.

    Somehow, I don't think Martz cooked this one up without a "friendly tip."

  3. LarrytheG Avatar

    Generally, the point of "efficiency" is to do all the things stated in the blog
    post – to ultimately reduce staff. You can increase the top level that has the job of more efficiency but what's the point if there is no lower staff reduction
    and less spending?

    Improving permit, license, certification, and registration processes to reduce wait times and cost. – savings?

    Creating a centralized platform, the Virginia Permit Transparency website, to track the daily status and timeline of critical steps for permits at six state agencies. – savings?

    Implementing a first-in-the-nation, data-driven approach โ€” Stand Tall โ€“ Stay Strong โ€“ Succeed Together โ€” to supporting prison inmatesโ€™ reentry into society. As of August, the administration claims that the initiative helped more than 3,000 returning Virginians gain employment and more than 7,000 obtain health insurance. – savings?

    Streamlining the intake process for unemployment applications and reducing the massive Virginia Employment Commission backlog that built up during the COVID epidemic. – savings?

    Reducing patient waiting times and achieving other operational improvements at the Department of Motor Vehicles. – savings?

    So Youngkin ought to be able to make this point themselves and demonstrate that the media reports ARE one-sided.

    come on – we can't say what staff and budget was reduced?

  4. James Wyatt Whitehead Avatar
    James Wyatt Whitehead

    Youngkin has racked up some impressive savings for Virginians. Helping released prisoners gain employment and insurance? Bravo. Where was Uncle Ralph and Aunt Terry on this issue? They had a chance to do something about it. If Youngkin was serious about trimming his executive office budget he could have just left those jobs unfilled. School boards do this all of the time to save a few sheckles on the budget.

  5. DJRippert Avatar

    Adam Ebbin is a 63 year old New York native who spent a grand total of 3 months of his life working a real job (with Microsoft). He is now a part-time state senator who has claimed to be an "independent consultant" since 2008. He describes his independent consultancy services as, "Provide government relations, strategic, campaign and communications services to clients in healthcare and political sectors."

    https://www.linkedin.com/in/adamebbin/details/experience/

    What experience does Adam Ebbin have transforming anything?

    Given that Virginia state senators make $18,000 per year and Adam Ebbin lists his residence as Alexandria (a very expensive place to live), one wonders who the clients of Adam Ebbin Consulting are.

    If Adam Ebbin Consulting has a website, I was unable to find it.

    Shouldn't all our part-time legislators be required to disclose, in detail, all the sources of their income while serving in elected office?

  6. Dick Hall-Sizemore Avatar
    Dick Hall-Sizemore

    I started reading the article but got lost in it. Steve is correct; it is difficult to calculate the exact operating costs of a governor's office. All of them use staff that are on agency payrolls.

    The major question in my mind centers on the multi-million dollar contracts that went to the former employers of the first Chief Transformation Officer. What were the conclusions and how did the Commonwealth benefit? All we have been told are vague descriptions of changes in the IT procurement process.

    When I poked around earlier, I got the impression that the regulatory process had been streamlined.

    As for the $1.2 billion in savings, you used the appropriate descriptor: "putative". I have not been able to find out how that amount was derived. I think I will ask.

    Finally, the state has had a robust prison reentry program since McDonnell made it one of his top priorities. I don't know the details of the latest initiative, but I seriously doubt that the provision of jobs to 3,000 released offenders and health insurance to 7,000 of them can attributed entirely to those inititatives. I will ask about that, also.

  7. LarrytheG Avatar

    I just felt like and still do that if you say you want to make govt more efficient and you hire staff to do so – that you lay out what you're going to do and the savings from it or else it feels more like a PR effort.

    Conservatives/GOP have made the (valid) point long and hard that govt is bloated and bureaucratic, imposes costs on govt as well as business and citizens.

    Youngkin seems to have done some of the opposite with DOE and the ABC and now top level staff in his office without a real mission that demonstrate real efficiencies, reduced employee costs, etc.

  8. James McCarthy Avatar
    James McCarthy

    Yes, let us all โ€œguesstimateโ€ the Gov spent $3-4 million per year on efficiency initiatives, resulting in a โ€œ putativeโ€ savings of $1.2 billion claimed by the Gov. The loyal support of such putativity has no interest to hold this Republican โ€œaccountable for puffery when boastingโ€ of its accomplishments. Now, datโ€™s fair and unbalanced. Instead, its pro forms to criticize a member of the loyal opposition who questioned the boast.

  9. DJRippert Avatar

    Ahhh, the Richmond-Times Dispatch. Slanter of stories. What is new?

    It will be interesting to see how the corporate media frames Biden's pardon of Hunter. They went completely overboard about Biden's honesty, integrity, respect for the rule of law, etc when he promised to not pardon Hunter. None of the dingbats had the two micrograms of intelligence required to even wonder if maybe Biden was lying.

    https://x.com/tomselliott/status/1863537344038740264

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