Fiasco. From the start, Florida prioritized anybody 65 or older into its top tier for receiving the COVID vaccine. Virginia initially limited early access to the vaccine to those 75 and over. Last Thursday Gov Northam announced that Virginia would include people 65 and over in the current distribution of vaccines. That adds 9.5% of Virginia’s population, or 810,920 Virginians, to the “eligible now” list. What can Virginia learn from Florida about distributing the vaccines to a larger percentage of the population?
Florida’s initial efforts to distribute the COVID vaccine were widely described as a fiasco. Newspapers featured pictures of senior citizens in long lines waiting to get vaccinated. Just registering for a vaccination appointment was chaotic. Registration call centers were overwhelmed. CNN described the registration process as haphazard. If Florida is a benchmark … Virginia will soon enter the “chaos zone.” However, there is good news from Florida that could help Virginia. A Florida based technology company, Coastal Cloud, has started managing vaccine appointments using an application built on Salesforce.Com. I interviewed the husband-and-wife team that founded Coastal Cloud yesterday and they explained how their company is helping four counties in Florida get a handle on the scheduling of COVID vaccinations. Continue reading